If you are interested in including this experience into a complete itinerary through Kenya, off the beaten track, and customized to your needs then you can take this link. You will then receive a custom-built itinerary in your inbox and pick what you like.
We are a family run house and all of our family members are involved in providing you a wonderful stay. Our house is located at Shella beach with stunning 270° sea-views. It is a self-catering house, but you have 5 professional, friendly staff, among them an excellent cook.
The house is a large white building, built according to the Swahili architecture. We have furnished the house with authentic and antique furniture from Mombasa, Nairobi and Lamu. You can relax in the garden with its palm trees, ilangs ylang, frangipani and bougainvillea listening to sound of the waves or take a swim in the pool.
We can learn you Swahili cooking, take you on a Dhow trip, or take you on a tour through the Old Town. Swimming, sailing, diving, water skiing, windsurfing, wakeboarding, kite surfing, fishing ... is also right there, on your doorstep.
We have incorporated several measures to ensure safe and trustworthy experiences:
We ask every local for references, like experiences from volunteers and/or travelers, NGO's and government bodies.
b. Quality check
We have verified information such as name, address, social profiles, phone number, payment details and description of experience.
c. Frequent contact
We had contact with the locals frequently by phone and/or email
d. Review system
The local can be reviewed after an experience, giving you greater confidence in the experience.
In general they speak English, but in some cases people didn’t receive proper English education. In those cases there will be an English-speaking guide available.
Locals have 48 hours to officially confirm or reject booking requests. You will be updated via email about the status of your request.
Once your request has been officially confirmed, you will receive an email notification from the local with all the necessary information
If your reservation request is rejected by the local or expires, no charge is made for the reservation and you are free to book with another local.
As soon as your booking is confirmed the money will be captured from your account. The money will be paid to the local hosts once the experience has taken place.
When submitting a booking request to a local, you provide your payment details and the payment method may be authorized for a charge. If the booking request is rejected or expires we do not complete the charge and any authorization is released.
For the payment I Like Local supports several payment methods. Options may include:
Major credit cards and pre-paid credit cards: Visa, MasterCard.
Once you have a confirmed booking, your billing receipt and itinerary will be automatically emailed to you.
Your itinerary contains a lot of useful information about your reservation, such as the date and time of the activity, the number of people, the address, telephone number and email address of the local, and I like Local’s contact information.
As soon as your booking is confirmed by the local, which will be within 48 hours after your booking request has been sent, you will receive your itinerary by email. On this itinerary the telephone number and email address of the local are mentioned and you can arrange meeting point or pick-up location.
You can cancel a confirmed booking at any time up to the moment of the activity. When cancelled more than 7 days prior to 12:00 am local time of the local experience date you will be refunded, except for the service fee.
When cancelled less than 7 days prior to 12:00 am local time of the activity no refund of the paid amount will take place
If you want to change a reservation you can send the local an email with your request. In case you encounter any problems you can contact us via firstname.lastname@example.org
To cancel your reservation send an email to email@example.com. By cancelling the reservation, please note that you are initiating the cancellation and will be noted as the party responsible for the cancellation.
We understand circumstances come up that affect travel plans. Depending on the case, a refund may be authorized outside of the cancellation policy and you may be given a full refund, meaning the local will receive no payout.
If you are cancelling due to extenuating circumstances, we will reach out to the local right away to explain the situation.
Extenuating circumstances cases will be contingent upon the reservation being cancelled prior to the check in date and upon you contacting Tripcultr to provide proper documentation where valid. Only the cases found in the Tripcultr policy will be considered.
Please know that if you cannot provide the proper documentation, we will not be able to give you a refund for your reservation.
Types of documentation can include: notes from a medical professional on hospital letterhead explaining why you should not travel, a jury duty summons, a valid obituary or death certificate, etc.
In case the local cancels the booking you will receive the total amount paid.
Refunds are issued for many reasons. For each situation, certain conditions may apply (see below). Just send us an email with the reason you would like to get a refund together with proof if required. We will then process your request and email you the outcome.
Once you receive notification that you'll be receiving a refund, it takes 5-7 business days to be reflected on your statement after which we process them. Some refunds issued to international credit cards occasionally take up to 30 days to be reflected. Refunds issued to PayPal accounts occur within 24 hours.
Fantastic place! The food is delicious, the house is tremendous and the staff excellent. The place was so relaxing that we hardly wanted to leave the house! We absolutely want to come back!
*Price per Person per Night (pppn)
Min. Duration: 3 Days
CIN No: U7499DL2015PTC288144 | GSTIN: 07AAWCS4601E1Z9
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